Terms & Conditions

Welcome to Balaji Wooden Carvings.

These Terms & Conditions govern your use of our website and your purchase of products through:

https://www.balawoodencarvingsculpture.com/

By accessing our website or placing an order, you agree to these Terms & Conditions.

1. About Our Products

Balaji Wooden Carvings sells handcrafted wooden products, including wooden statues, sculptures, carvings, decorative items, furniture, and related products.

Because many of our products are handcrafted and made from natural wood:

• Natural wood grain may vary.
• Color and texture may vary slightly.
• Minor variations in carving may occur.
• Each handmade product may have individual characteristics.

These natural variations should not automatically be considered defects.

2. Product Information

We make reasonable efforts to display accurate:

• Product descriptions
• Images
• Dimensions
• Materials
• Prices
• Availability
• Product specifications

However, slight differences in color may occur because of photography, lighting, and individual screen settings.

Customers should review the product details before placing an order.

3. Prices

All product prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.

Prices may change without prior notice.

The price applicable to an order is the price displayed at the time the order is placed, subject to applicable taxes, shipping charges, or other clearly disclosed charges.

4. Orders

Placing an order constitutes a request to purchase the selected product.

An order may be subject to confirmation by Balaji Wooden Carvings.

We reserve the right to cancel an order in situations including:

• Product unavailability
• Incorrect pricing or product information
• Payment problems
• Suspected fraudulent activity
• Incorrect or incomplete customer information
• Circumstances beyond our reasonable control

If we cancel an order after receiving payment, the applicable amount will be refunded through the appropriate payment method.

5. Payment

Payments may be processed through a third-party payment gateway.

Customers are responsible for providing accurate payment and billing information.

An order is considered confirmed after successful payment verification and order confirmation by us.

6. Shipping and Delivery

Orders are manually processed and shipping is arranged by Balaji Wooden Carvings.

Delivery timelines may vary depending on:

• Customer location
• Product size and weight
• Shipping method
• Courier availability
• Weather
• Transport conditions
• Other circumstances outside our reasonable control

Customers must provide an accurate delivery address and contact number.

Additional details are provided in our Shipping & Delivery Policy.

7. Returns, Refunds and Cancellations

Returns, cancellations, and refunds are governed by our Refund & Cancellation Policy.

Customers should review that policy before placing an order.

8. Customer Responsibilities

Customers agree to:

• Provide accurate personal and delivery information.
• Provide a valid contact number.
• Review product information before ordering.
• Use the website lawfully.
• Not attempt to interfere with the security or operation of the website.
• Not use the website for fraudulent or unlawful activities.

9. Intellectual Property

All website content, including:

• Logos
• Brand names
• Product photographs
• Product descriptions
• Graphics
• Website design
• Text
• Other original content

belongs to or is used by Balaji Wooden Carvings and may not be copied, reproduced, modified, distributed, or commercially exploited without permission.

10. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account information.

You should immediately notify us if you believe your account has been accessed without authorization.

11. Website Availability

We aim to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

• Available without interruption
• Error-free
• Free from technical problems
• Free from temporary maintenance periods

We may temporarily suspend website services for maintenance, upgrades, security reasons, or other operational requirements.

12. Limitation of Liability

To the extent permitted by applicable law, Balaji Wooden Carvings will not be responsible for losses caused by circumstances outside our reasonable control, including internet failures, third-party service interruptions, courier delays, natural disasters, or other unforeseen events.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated terms will be published on this page with the revised "Last Updated" date.

14. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts/authorities as applicable under law.

15. Contact Us

For questions regarding these Terms & Conditions: