Shipping & Delivery Policy

Balaji Wooden Carvings manually processes and arranges shipping for orders placed through our website.

This Shipping & Delivery Policy explains how orders are prepared, shipped, and delivered.

1. Order Processing

After successful payment and order confirmation, we manually process the order.

Orders may require additional processing time because many of our products are handcrafted, carefully inspected, and securely packaged before dispatch.

2. Shipping Method

Shipping is arranged manually by Balaji Wooden Carvings.

Depending on the product, destination, size, weight, and availability, we may select an appropriate courier or transportation service.

The courier or shipping service may vary from order to order.

3. Delivery Time

Estimated delivery time may vary depending on:

• Delivery location
• Product availability
• Product size and weight
• Courier availability
• Transportation conditions
• Weather
• Holidays
• Other circumstances beyond our reasonable control

The estimated delivery time will be communicated to the customer where applicable.

4. Shipping Charges

Shipping charges may vary based on:

• Product size
• Product weight
• Delivery location
• Packaging requirements
• Shipping method

Any applicable shipping charges will be communicated or displayed before the order is finalized.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

This should include:

• Full name
• House/building number
• Street/locality
• City
• State
• PIN code
• Contact number

Balaji Wooden Carvings is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

6. Delivery Attempts

Customers should remain available at the provided delivery address or coordinate with the courier when contacted.

If delivery cannot be completed because the customer is unavailable, provides an incorrect address, or does not respond to delivery attempts, additional delivery arrangements may be required.

7. Delayed Delivery

Delivery dates are estimates and may change because of circumstances outside our control.

These may include:

• Severe weather
• Transportation delays
• Courier issues
• Natural disasters
• Public holidays
• Regional restrictions
• Unexpected operational problems

We will make reasonable efforts to assist customers when a delivery is delayed.

8. Damaged Package

Customers are advised to inspect the package and product when received.

If the product appears damaged during transit, please take photographs/videos of:

• The package
• Packaging material
• Shipping label
• Damaged product

Contact us as soon as possible at:

Email: balajiwoodencarvings@gmail.com
Phone: +91 90038 32105
WhatsApp: +91 97867 72802

Please refer to our Refund, Return & Cancellation Policy for further information.

9. Product Packaging

Because our products may include handcrafted wooden statues, sculptures, furniture, and other carved items, packaging may vary depending on the size, shape, weight, and fragility of the product.

We take reasonable care to package products appropriately before dispatch.

10. International Shipping

Unless specifically confirmed by Balaji Wooden Carvings, we currently do not guarantee international shipping.

Customers should contact us before placing an international order to confirm availability, shipping charges, customs requirements, and delivery arrangements.

11. Shipping Tracking

Where tracking information is available from the selected courier or transportation provider, it may be shared with the customer.

Some manually arranged deliveries may not provide online tracking.

12. Contact Us

For shipping-related questions, please contact: